Frequently Asked Questions

1. What exactly does the Omnistar Cart program do?
   The Omnistar Cart is a dynamic e-store shopping cart builder that will allow you to create, customize and maintain your own e-store. With this user-friendly solution, you will be able to sell products directly from your web site.
   
   
2. Is your software and datacenter reliable, secure and confidential? Where is the Data Hosted?
   We host the software on our servers and you will not have to worry about backups and other technical issues.
   
   We take all reasonable precautions to keep your information and data safe and secure. Our state-of-the-art redundant servers are hosted and professionally managed by Rackspace Managed Hosting, a recognized leader in high-end hosting. Learn more about our datacenter and security infrastructure.



3. What are the system requirements for the Omnistar Cart program?
   All you need is a web browser to use our product.
   
   
4. Does the Omnistar Cart run on my PC?
   The Omnistar Cart program is run from our secure server and you do not have to install anything to use the program.


5. Is a trial or demo version available?
   We do not have a trial or demo however, with our product you simply pay monthly and there is no long term commitment, so you can cancel at anytime.


6. Does the product come with a 30-day money back guarantee?
   Yes, our product comes with a 30 Day Money Back Guarantee. Please visit our guarantee page for more information.


7. Is there a partner / reseller program for the Omnistar Cart program?
   Yes, Omnistar cart has a partner reseller program. To request more information please fill out our partner form here.


8. Can Omnistar Cart be managed by a non-technical person?
   Yes, Omnistar Cart can be managed by anyone that simply has experience browsing the Internet. The web based administrative area is very user friendly and we also provide detailed documentation at our support page here.


9. What type of support is offered with the product?
   Omnistar offers FREE 24-7 email and helpdesk support for the product. We also offer phone support by appointment only.


10. Can I add features to the Omnistar Cart myself?
    No, features cannot be added to the program. If you desire features that the program does not have, please email us your feature request and we will consider it for a future release.


11. Is the user interface customizable?
    Yes, the user interface can be totally customized from the administrative area. You can totally customize our default shopping cart estore template or you may actually integrate our shopping cart functionality into the layout of any existing site.


12. Is Omnistar Cart Compatible with Pay Pal?
    Yes, Omnistar Cart is compatible with pay pal, so you can use pay pal as your credit card processor. Omnistar cart is also compatible with about 8 other payment processors that are listed here.


13. Does Omnistar Cart charge any fees per product that I sell?
    No, the only fee that is charged is our monthly $24.95 fee.


14. Can I create product options with my products for size, type, etc?
    Yes. Omnistar Cart has a product options manager that allows you to easily setup options for size such as (S, M, L, XL, etc).